System for automatic calculation of the schedule of deliveries from suppliers and distribution centers UX/UI design
A network of grocery stores "near the house" as part of the X5Group company. Unites more than 16.7 thousand stores served by 31 distribution centers.
Pyaterochka
The system for automatic calculation of the schedule of deliveries from suppliers and distribution centers.UX/UI design.
A network of grocery stores "near the house" as part of the X5Group company. Unites more than 16.7 thousand stores served by 31 distribution centers.
Task
Automate the calculation of delivery schedules for distribution centers and suppliers of the Pyaterochka chain of stores. Organize data, organize a convenient control panel for suppliers.
Research
User's needs
Spend less time collecting orders
Spend less money on logistics
Control the load on the warehouse
Plan the volume of goods for a subsequent order
Goals
Automatically analyze information about the category of goods in the order
Opportunity to choose the optimal time slots for the delivery of goods
Pain points
Overlays with supplies. Warehouse overload, supplier queue.
Financial costs for logistics, an error in the calculation of the volume of cargo.
Motivation
Saving money and time
Established supply chain
Possibility of supply planning
Interview
How do you plan to ship to the store? What problems arose? What can prevent the delivery and registration of the goods?
62% We would like to be able to independently choose time slots for delivery.
Insights You can reduce the amount of time spent by categorizing products. It would be good to know the delivery schedule in advance and make time for other stores
Storyboard
Nick and John left the warehouse for the store with the goods at 16:00 at the request of the store.
The only road to the store goes through the city center. The cars got stuck in a traffic jam and were delayed for 1.5 hours.
When they arrived at their destination, another supplier was unloading the goods and had to wait for him to finish.
Nick's car has already been unloaded and registered, but he cannot leave, since part of the dairy products is in John's car, the delivery reports have not been issued.
or
Nick and John left the warehouse for the store with goods at 20:00, they know that there are traffic jams in the city, so they chose more free time.
The goods in the cars were sorted into categories, John left 30 minutes later than Nick.
When they arrived at their destination, the goods were quickly picked up by store employees.
John arrived at the end of the acceptance of goods from Nick's car. He also took the final delivery documents. Nick went to the warehouse early to load the car for the new route.